Page 5 - Newcom

SUPPLY CHAIN SCAN

BENCHMARKS IWLA CANADA MOVERS + SHAKERS

Recognition, honours, awards and Spring conference discusses regulatory Appointments at ONE; Contrans Group; Trimac

company milestones. p8 and governmental changes. p10 Transportation; Norfolk Southern. p13
Change and the supply chain
Supply Chain Canada Conference presenters see change as a driving force
_‘ __ . _ ~ I activity (including thieves who have presented fake
I ' ' H J documents in order to drive away with truckloads of

r ‘ 95’ _’V__r_ - 4! _n merchandise). shiftingdemographicsleading to a short»
* ‘ C , '. ‘-5 ' age of skilled workers such as forklift or truck drivers,
: ‘V .’.. é- ’ l ‘ / and changing consumer behaviour and buying trends.
» ‘. F _. \_ 3/ A V __ Partner selection
- 1- "‘\ \ ‘_ $3 Derrick Lio. operations manager for Lexmark Canada
‘ p ,1. Inc, spoke about how the printer manufacturer under-
’ - i took a massive change when it comes to its picking
_ its transportation partners.
. A _ fl - “Two years ago we had 20 different carriers serving
l ‘ various lanes. With 20 different carriers. one of our
I ‘ '‘ challenges was that we had different contract lengths,
‘ different terms and conditions. We had different
By Carolyn Cruske reporting. The datasets we were getting from our
carriers had no standardization. We had different
Although it didn’t have an official theme, the 2013 Supply Chain Canada invoices coming in weekly, monthly. biweekly. And
Conference was all about change. we actually had different rates for the same lanes."

Supply Chain and Logistics Association Canada (SCL) held a briefing at the Eighteen months ago the company decided to sim-
event to give its members information about SCL's proposed merger with the plify things, and Lin described how Lexmark put out
Purchasing Management Association of Canada (PMAC)—a move that puts the an RFP looking for a transportation provider that
future of Supply Chain Canada in serious doubt. (See the March—April issue of could address all of its needs, and handle all of its
MMe§-D for details of the plan or http://tinyurl.comISCLPMAC) capacity. Eventually the company picked Ryder

The awards presented—the SCL President's Award to Michael Buna of WalMart Canada to essentially "manage the business for us”.
Canada Corp and the SCL Green Supply Chain Award to N ovex Delivery As a means of providing extra incentive to Ryder to
Solutions—also had change as a theme. Buna led a project to modify the way meet all of the agreed upon goals. Lexmark insisted
tractor trailers are designed and to put the new trucks on the road (see the March— on a “pain and gain” plan in the contract. Under the
April issue of MMe%D for the story or http://tinyurl.com/SCLAward). Novex terms of the agreement. if Ryder does well. and meets
adjusted the way it operates to become more energy efficient, reduce greenhouse its objectives. it gets a bonus.
gases. and become more ecologically friendly overall.

The idea that change is something to be embraced permeated most of the Labour relations
presentations made to the conference’s 350 attendees. Greg Vurdela, vice—president of marketing commu-

nications and government relations for the British
VUCA world Columbia Maritime Employer's Association (BCMEA)
Robert Vallender. head of physical logistics for Nestle SA in Vevey. Switzerland. spoke about how the association plans to change the
told the full house in his opening keynote speech that change is a very familiar way workers are trained. The association represents
part of the business process. 60 members compa nies. including terminal operators
For example. the company modifies products to suit local markets and tastes. and breakbulkers, operating along the West Coast

“A Kitl(at in Malaysia tastes different from a l(itKat in the UK," he said. from Prince Rupert to the Fraser River.

Telling the crowd it's a “VUCA” world (volatile, uncertain. complex and ambigu— “One way the BCMEA can positively affect the sup-
ous} he said most supply chain managers are so good at dealing with change “we ply chain is through training and through productiv-
fail to convince our management they need to support us.” ity and safety on the site. That’s what we're going to

Among the changes for the worse Nestle has encountered are growing criminal be providing with what we call a world~class training
MMSKD I May/June 2013 5