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CONTENTS
Volume 87, No. 2 | February 2020 YOUR GUIDE TO INSURANCE SUCCESS. SINCE 1934 CANADIANUNDERWRITER.CA
FEATURES
22
TECH REPORT 2020
Data Protection
A client’s personal information is valuable to insurance professionals for reasons that may remain obscure to the customer. And so brokers are now asking: How does the industry use and protect the data it collects?
26
TECH OUTLOOK
Six tech experts predict technology trends that will be front and centre for the industry in 2020
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TEXTING REVOLUTION
How to take advantage of an opportunity hidden in plain view — texting your clients
James Burns, Cyber Product Leader, CFC Underwriting
canadianunderwriter.ca | February 2020 3
